Newborn Photography - Customer Feedback - Newborn Photography - Falkirk, Scotland
I booked my newborn shoot when I was 38 weeks pregnant knowing I would be delivering the week later via c section but unfortunately I had to rearrange our appointment as my baby boy ended up in intensive care fighting for his life.
Sending the email to say he was sick made me so sad because I was in shock with it all and I had no idea how to word it in an email. Nicole was amazing very understanding and compassionate and told me to message any time once David was better.
Thankfully he spent 3 weeks in hospital and I managed to get another appointment for 3 days after his release. I was so nervous about it all because watching someone else hold my precious baby after what he had
been through and the fact a few weeks earlier I was planning a funeral was tough and made me anxious but after about an hour I felt comfortable.
We were never rushed and even when David got unsettled Nicole was fab at settling him again. The pictures we got were fantastic and the service was outstanding. A true professional and not someone who is just in the photography business just for the money.
Thank you for our memories.
Dawn Bell
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